Abstract

Today, it is important to consider the factors that influence users’ continued intention to use e-services. Current study explores the effects of technical proficiency on continuance intention to use e-services. A research model with data collected from 114 e-service users in Malaysia has been empirically examined. Results show that technical proficiency have significant and positive effects on continuance intention to use e-services. Implications for practice are discussed

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.