Relationship between Teamwork Characteristics and Effectiveness in the Management and Exploitation of Vietnam’s Airports

Abstract

The research aims at identifying characteristics of teamwork that affect the teamwork effectiveness in management and exploitation of airports in Vietnam. Applying relevant theories adjusted to fit the specific conditions in Vietnam, the research finds 15 differences in characteristics of teamwork from the original model by Campion et al. (1993). Teamwork effectiveness is determined by two components: team productivity and employee satisfaction. The quantitative research employs proportionate stratified sampling to gather 434 samples and applies two multiple regression models. The results identify 14 characteristics that can help improve the team work effectiveness. The research contributes important evidence of impacts of characteristics of teamwork on teamwork effectiveness in the management and exploitation of airports.