Abstract

This study aims to examine the concept of stress, which has become a part of our daily lives, in an organizational context, and to determine whether there are a relationship and interaction between stress management and job performance in organizations. In this article, which is an exploratory study, the sources behind organizational stress are investigated, and the individual and organizational results created by organizational stress management on business performance are discussed. Within the scope of the study, the studies in the literature conducted between 2005 and 2019 in different sectors and their results were examined. In the obtained results, significant negative relationships were found between stress management and job performance. Furthermore, in these results, the mediating role of stress management was also detected.

Highlights

  • As societies have tried to adapt to changes and developments experienced in the industry, technology, economy, social and cultural fields, the concept of stress has started to be involved in daily life

  • The main objectives of organizations are to sustain their lives, to grow, to develop, to increase their profits and productivity. These situations that are desired to be reached can be closely related to the improvement of employee performance by identifying the stress factors encountered by employees and reducing the negative consequences caused by stress

  • In relation to this scenario, answers to the following questions are sought; (i) Can organizational stress management affect and change the level of work performance in an organization? (ii) If it has an impact on business performance, does this have a negative impact on organizational processes? At the same time, this article aims to provide the literature for further research by compiling the results of the study on employees in different professions

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Summary

Introduction

As societies have tried to adapt to changes and developments experienced in the industry, technology, economy, social and cultural fields, the concept of stress has started to be involved in daily life. While individuals are trying to keep up with dynamic and rapid changes in working experience, at the same time, they are trying to meet organizational needs Various factors, such as relationships, interactions, behaviors, and the quality of management understanding, experienced in the internal and external environment of the organization can lead employees, who perform specific roles and tasks within the organization, to face organizational stress. The main objectives of organizations are to sustain their lives, to grow, to develop, to increase their profits and productivity These situations that are desired to be reached can be closely related to the improvement of employee performance by identifying the stress factors encountered by employees and reducing the negative consequences caused by stress. In relation to this scenario, answers to the following questions are sought; (i) Can organizational stress management affect and change the level of work performance in an organization? (ii) If it has an impact on business performance, does this have a negative impact on organizational processes? At the same time, this article aims to provide the literature for further research by compiling the results of the study on employees in different professions

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