Relationship between Satisfaction with Nurse Work Performance in Health Services in Hospitals

Abstract

Background of the current era of globalization suggests that market mechanisms will be increasingly dominated by business organizations that provide services or produce superior products that have good competitiveness and take advantage of market opportunities. Providing quality service is inseparable from human resources that produce good performance and achievement. One of the factors that correlates nurses’ performance or work performance is the lack of a person's satisfaction with their work. Method descriptive analytic research with cross sectional approach. Information and data in this study were collected through a questionnaire on all nurses who worked at the hospital. After the data is obtained then an analysis is carried out to find whether there is a relationship between job satisfaction and the work performance of implementing nurses. Results, show that nurses who have good job satisfaction are 15 people (57.7%), showing good job performance. This shows that nurses who have good job satisfaction will have the desire to provide more energy and responsibility in supporting the success and welfare of the hospital. Multivariate analysis shows that the independent variables are related to the dependent variable. The results of the analysis obtained job satisfaction of 0.50 then it can be stated to have a significant relationship to work performance. Conclusion there is a relationship between satisfaction with nurse work performance. There is a significant relationship between job satisfaction with work performance working in a hospital treatment room. In providing good and quality health services, both in terms of service, care and also good facilities for patients. Job satisfaction is proven to provide a relatively good relationship to the improvement of work performance, it also does not rule out the possibility for companies to consider other factors that can provide convenience in the field of health services.