Relationship Between Organizational Justice and Organizational Trust Perceptions and Voluntary Non-Reporting in Aviation

Abstract

ABSTRACT Background Until now, numerous empirical investigations have been conducted to examine the correlation between organizational justice and organizational trust. However, it is worth noting that little attention has been given to exploring the role of organizational justice and organizational trust perception on voluntary reporting behavior, which is critical in accessing valuable data for enhancing aviation safety. Objective The purpose of this study is to propose a mediation model regarding the relationship between the voluntary non-reporting behavior of aviation employees and their organizational justice and organizational trust perceptions. Method We collected online survey data from a total of 800 employees that work in four different areas of aviation in Turkey. Results Organizational trust had no intermediary role in the influence of organizational justice over voluntary non-reporting. However, organizational justice had an intermediary role in the influence of organizational trust over voluntary non-reporting. Furthermore, a significant portion of the aviation employees involved in the study refrained from submitting voluntary reports concerning unsafe incidents they witnessed or suggestions to mitigate risks. Conclusion This study serves as a pioneering effort, examining the mediating role of organizational trust in the relationship between organizational justice and voluntary non-reporting. Given its contextual relevance, the results provide valuable recommendations to practitioners, as it is the first study to explore the relationship between voluntary non-reporting, organizational trust, and justice within the aviation industry.