Abstract

This research aims at finding out the relationship between Organizational Climate, job stress and job performance among State Education Department (JPN) officers . The focus of the research is to determeane the job performance of state education department officers, level of job stress among the officers, level of connection between organizational climate with job stress of State Education Department officers, looking at the difference in level of performance according to demographic factors and looking at the influence of organizational climate and job stress towards job performance . Research findings pertaining level of job performance showed that 75.8% of the respondents are at a high level, 23.7% respondents are at a moderate level while 0.5% respondents are at a low level. For organizational climate, findings show that 79.0% respondents are in the moderate level, 1.6 % respondents are at a highlevel and 19.4% respondents are at a low level. Findings on overall level of job stress found that as many as 92.5% respondents are at a normal job stress. Only about 7.5% respondents are at a moderate level of job stress. There is not even one respondent who are facing a high level of job stress. In terms of the relationship between independent variables (organizational climate, job stress) and dependent variable (job performance), the research findings show that there is a moderate level of positive relationship which is quite significant between organizational climate and job performance of the State Education Department officers at α = 0.01 (p < 0.01; r = 0.396).

Highlights

  • Performance is the final aim at any effort carried out either individually, as a family, in the community or nation

  • The findings of the research found that as many as 75.8% respondents are at a high level of job performance, 23.7% respondents fall in the moderate level of job performance while 0.5% respondents are in the low level of job performance

  • The analysis show that the factor of job stress contribute as much as 23.1% towards job performance and organizational climate contribute 9.9% towards job performance

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Summary

Introduction

Performance is the final aim at any effort carried out either individually, as a family, in the community or nation. In the effort to realize the performance of the nation, the 1 Malaysia slogan, “Rakyat Didahulukan Pencapaian Diutamakan” (People First Performance is Priority) was introduced. “Budaya Kerja Pencapaian Diutamakan” (Work Culture Performance is Priority) is part of the gagasan 1 Malaysia initiated by Y.A.B. Dato' Sri Mohd Najib bin Tun Hj. Abd. Razak at the time he was appinted as Malaysia’s Prime Meanister on 3rd April 2009. “Key Performance Indicator” (KPI) refers to a system or method of measuring critical factors that contribute towards the success of organizations (Edaham, 2009)

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