Abstract
This research aims to evaluate the relationship between e-reward communication, procedural fairness, and work-related attitudes. Based on an established theoretical framework, this research attempts to provide empirical evidence on the inconclusive findings of the intervening role of procedural fairness in an effective reward system. Self-administered questionnaires were used to collect data from employees in a Malaysian tertiary education sector. The quality of survey data and research hypotheses were analyzed using the SmartPLS. The results show that the ability of administrators to deliver reward information through electronic devices has strongly evoked employees’ perceptions of procedural fairness. As a result, this perception may lead to an upgraded organizational commitment and job satisfaction. This finding offers useful recommendations to be used by practitioners in maintaining and supporting their strategic vision and missions in times of globalization and turbulent economy.
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