Relationship between Conflict Management Styles and Job Satisfaction of Private Islamic Secondary School Teachers

Hareesol Khun-Inkeeree,Fauzi Husin,Muhammad Dzahir Kasa,Maisarah Jamaluddin,Fatimah Noor Rashidah Mohd Sofian,Singha Tulyakul,M S Omar-Fauzee

doi:10.22158/fet.v2n4p255

Hareesol Khun-Inkeeree, Fauzi Husin + Show 5 more

Open Access

https://doi.org/10.22158/fet.v2n4p255

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Abstract

Study aims to investigate about conflict management style and the job satisfaction among private Islamic school teachers. The data consisted of 136 samples from private secondary school teachers at Alor Setar district in Kedah. For acquiring the conflict management style, Rahim Organizational Conflict Inventory (ROCI-II) had been used and to gain the job satisfaction datum, the Teaching Satisfaction Scale (TSS) developed by Ho and Au in 2006 was used. The findings of this research revealed that style of compromising (r = 0.299, p < .01), obliging (r = 0.244, p < .05) and integrating (r = 0.208, p < .05) have a significant relationship with job satisfaction. All these styles give positive outcomes for both parties that lead to positive school outcomes and also to maintain the good relationship with the other parties. When school administrator implemented these three styles will keeps teachers happy and satisfied without any kinds of negative impact on their relations at school. Thus, school administrator must be knowledgeable and aware about the best style of conflict at school to lead more satisfaction because teachers like to be more compromise when handling conflict. This finding suggests that the conflict management affects job satisfaction but excessive and wrong in handling it is associated with diminishing job satisfaction.

Highlights

The profession of teaching is a career that is very close to the life of each individual
Study aims to investigate about conflict management style and the job satisfaction among private Islamic school teachers
Chan et al (2008) suggested that conflict management styles of integrating, obliging and compromising should give for attention and can lead to a high job satisfaction level, whereas dominating and avoiding styles can give negative result and low job satisfaction where it ignores the needs of other people

Summary

Introduction

The profession of teaching is a career that is very close to the life of each individual. The results show how organizations handle conflict give a big influence to the employee job satisfaction (Chen et al, 2012) It shows type of integrating and compromising conflict management are positively related to job satisfaction and dominating, avoiding and obliging styles do not effect significantly with job satisfaction. Research from Ahmed (2015) wanted to investigate the relationship between styles of managing conflicts, job satisfaction and organizational commitment among workers that work in public and private sectors involving 329 employees. Chan et al (2008) suggested that conflict management styles of integrating, obliging and compromising should give for attention and can lead to a high job satisfaction level, whereas dominating and avoiding styles can give negative result and low job satisfaction where it ignores the needs of other people. All the information with the data will be analyses using statistical packages program (SPSS version 22)

Result

Findings

Discussion and Conclusion