Abstract

Global revenues in 2013 from online retail sales have crossed the $1Trillion barrier, getting an extra push from the expected jump in Internet user numbers. The primary objective of this research is to generally examine and analyze the scope and future of online retailing in UAE. In order to get more accurate results, the main objective of this research was divided into very specific contexts which all explored the concept of online retailing in UAE at the final point. One particular aspect to examine is to find out the current attitude of the UAE population towards online shopping based on UAE web stores. And further look into what commonly motivates the customers to go online and buy their preferred items instead of going to a physical shop. Final aim of this study is to discover how a typical online retailer performs in UAE, in terms of security, costs, and product offerings.This study is an exploratory in nature, and both primary and secondary data is deployed. Secondary data is collected from one hundred thirty academic journals (e-journals) from different parts of the world and text books studied from literature review perspective; The Primary data is collected by executing an online survey served through questionnaire (questions resulted from factors and variables collected through studying e-journals).

Highlights

  • Online retailing is considered as one of the fastest growing retailing forms taking convenience to an entire new level where a shopper can make a purchase from anywhere at any time, regardless to the nature of the product and the distance from the marketer or supplier

  • Secondary data is collected from one hundred twenty five academic journals, e-journals from different parts of the world which included USA, Malaysia, Singapore, UK, China, India, Taiwan, Canada, France, Denmark, UK, England, New Zealand, Belgium, South Korea, Spain, Hong Kong, Italy, Greece, Croatia, Thailand, Israel, Finland, Saudi Arabia, Germany, Kuwait, Netherland and many more countries and text books for literature review, whereas Primary data is collected by executing an online survey and personal interviews from 460 respondents on the topic

  • UAE has been selected for the research population and the type of samples and the number of questions were determined on the basis of meeting the information requirements for the research

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Summary

Introduction

Online retailing is considered as one of the fastest growing retailing forms taking convenience to an entire new level where a shopper can make a purchase from anywhere at any time, regardless to the nature of the product and the distance from the marketer or supplier. E-shop, e-store, internet shop, web shop, web-store, online store, or virtual store; are a few common names synonym to online formats of shopping. These days online retailing is attracting heavily customers throughout the world. Many of the retailers who perform their businesses primarily through physical stores, in addition have added, this new format of online retailing in their operations. Samsung, Apple, Carrefour, Geant and many more companies serve their customers through both the modes i.e. the physical stores and online stores

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