Abstract
Teamwork has emerged as a contemporary management technique, the no adoption of which has been considered as a cause of failure to implement change initiatives in organizations. Studying teamwork in relation to the implementation of organizational routines to improve results in on line Educational Systems is important because many practices for improving e-learning systems cannot be used without a collaborative teamwork. The relational coordination model is applied to measure teamwork to a representative sample of lecturers and students that teach on e-learning based systems in Spain and in this paper, the results are presented. Given the importance of interactions among educational professionals, the model of relational coordination is well positioned to address teamwork quality in the University contexts. However, to the researchers’ knowledge, this is the first research applying relational coordination model in the context of organizational routines implementation in e-learning processes.
Highlights
Empirical research suggests that organizational routines have a substantial effect on final results of e-learning activities
E-learning literature highlights the need for collaborative teamwork to achieve the best results in the teaching and learning process
The importance of organizational routines and collaborative teamwork has been well recognized in the e-education literature, little attention has been given to the relationship between these two factors
Summary
Empirical research suggests that organizational routines have a substantial effect on final results of e-learning activities. From our point of view, the coincidence of [3] and [5] on the interactions among participants (i.e. some research considers the quality of interactions as teamwork quality [5], while others consider the quality of interactions as relational coordination [3]) affirms that relational coordination manifests the quality of teamwork within teams In this sense, teamwork quality is a multidimensional construct represented by a continuum of willingness and commitment of team members to share collective goals [6] and knowledge [7], have a mutual respect for other team members [8], [2], [3], [4], and communicate effectively [8]. The following section discusses the relationship between each individual dimension of relational coordination and the implementation of organizational routines is discussed
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