Relational artifacts with children and elders: the complexities of cybercompanionship

Abstract

In several studies over 5 years, our interdisciplinary research team introduced My Real Babies, Aibos and Paros into two nursing homes and into the school and home life of children.† By referring to these sociable robots as relational artifacts, we draw on the psychoanalytic tradition, which emphasizes the human meaning of the person–artifact connection. We report on the relationships children and seniors formed with the robots, focusing on: (1) how they talk about the robots in relation to themselves and others; and (2) how their ideas about the robots and interactions with them reflect other feelings. In doing so, we distinguish ‘robot as Rorschach’, which refers to how relationships with robots express other things about a person's life, and ‘robot as evocative object’, which refers to how robots provoke reflection on such issues as what is aliveness, what is special about being a person, and what is the role of thought and feeling in defining human uniqueness. In case studies we report on individual differences among robot users and sociological factors that affect their engagement. The results may inform the design of future relational artifacts, especially as robots find medical and therapeutic vocations. †This article includes words that are, or are asserted to be, proprietary terms or trade marks. Their inclusion does not imply that they have acquired for legal purposes a non-proprietary or general significance, nor is any other judgment implied concerning their legal status.