Abstract

Purpose The purpose of this paper is to analyze the impact of the level of integration of management systems (IMS) over product and process innovation capabilities (IC), by considering the role of open innovation (OI) activities as a moderating effect of those relationships. Design/methodology/approach A longitudinal empirical study was performed on an existing Spanish panel database that contains information related to innovation, where 9,765 companies were selected for the panel analysis. A logit approach with random effects was considered. Findings The level of IMS positively influences process and product IC. Moreover, external cooperation, and using it to a high extent not only positively moderates the effects of the level of IMS over process IC, but also of process over product IC, where it becomes indispensable for its effect to be positive. Finally, investing in external knowledge is a positive moderator of the effects of the level of IMS over both: process and product IC. Originality/value This is one of the first studies on empirically finding evidence of the impact of the level of IMS on process and product IC, and of the moderating effect of performing OI activities in order to achieve higher process and product IC through the IMS.

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