Abstract

Vendor selection is an important domain in purchasing. However, too many evaluation criteria have been used in literature. This case study identifies and prioritises the important vendor selection criteria in the iron and steel industry in India. A mixed methodological approach has been conducted in this study. First, a Delphi study has been conducted to identify the important evaluation criteria. Subsequently, the fuzzy extension of AHP has been used to prioritise these important evaluation criteria from the perspective of key decision makers. The study highlights that product quality, delivery compliance and price are the three most important criteria for the evaluation of vendors in the iron and steel industry. Further, technological capability, production capability, financial strength and electronic transaction capability are the other important criteria for the evaluation of vendors.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.