Abstract

Executives who lead cities face considerable challenges. Cities are complex ecosystems comprising myriad interacting systems, including information systems, which are vital for their operation and prosperity. Recognizing the value that information systems can offer, significant investments have been made to acquire these systems and make cities smarter or more intelligent. However, many smart city projects have failed to deliver on their promises due to a lack of clarity regarding their overall goals. Smarter or more intelligent towards what end? This article provides a systems-inspired approach to urban planning based on the premise that a city is a self-organising, capital-creating ecosystem composed of a city's administration and the many organizations within its domain. As the city's keystone entity, the administration's role is to create capital that enhances the capital productivity of other ecosystem members and nourishes innovators to boost capital creativity. A capital improvement budgeting framework can specify the allocation of all forms of capital to promote symbiotic connections between the various entities within a city. A city stack is designed to guide a city's administration in cooperating with its self-organising ecosystem. A research agenda to foster capital creation by city leaders is also outlined.

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