Abstract

On 23-24 September 2013 in Geneva, Switzerland, the International Telecommunication Union (ITU) hosted a high-level workshop on international mobile roaming, which was convened to discuss the regulatory and industry initiatives that have sought to improve competitive outcomes for international roamers.Through the presentations and discussions, it became clear that countries were adopting three main approaches: from the interventionist approach of the European Union and Gulf Cooperation Council, to the negotiating approach of the Portuguese-speaking community, and a “third way” adopted by New Zealand and Australia of harnessing the threat of regulation to provoke meaningful change amongst mobile operators. It is in this context that ITU commissioned the present report. It aims to provide governments, ministries and regulators with the information they need to make informed decisions about which approach to international roaming is the right one for them, and how to effect the approach chosen.

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