Regulation Released

Abstract

Between roughly 1975 and 1984, French consumer and producer groups met more than one hundred times in a range of venues and subgroupings to negotiate a set of agreements that would address the growing concerns of French consumers. Borrowing ideas from Ralph Nader's movement in the United States, and from countries like Sweden and Britain that already had established consumer protections, French consumer groups attempted to negotiate their own domestic consumer protection regime directly with industry. The negotiations they conducted ran the full gamut of consumer grievances, including product pricing and inflation, informative labels, misleading advertising, product quality and safety, legal terms covering sales to consumers, dispute resolution, doorstep sales, and product liability. By the mid-1980s, most of these negotiations had failed, and the French state stepped into the regulatory gap. Legislators created powerful new regulatory agencies that imported an American-style consumer protection regime into the heart of French markets. In a society that had been famously producer oriented, consumers emerged as a new focus of public policy.