Abstract
E-hailing, which is also known as ride-hailing or ride-sourcing, has been on the rise across the globe. However, it is known as a disruptive innovation as unregulated services have triggered major disruptions and led to certain setbacks in the transportation industry. It has been blamed for the rise in privacy and safety issues, unfair business competition, and a decline in demand in the traditional taxi industry. In response to these issues, certain countries have started to regulate the e-hailing industry. The objective of this study is to identify, analyze, and contrast on the form and enforcement of Malaysian-Indonesian’s e-hailing regulation framework by using qualitative-comparative research. In this study, literature has been gathered from credible online sources. Based on the results of the study, there are commonalities and differences between the Malaysian and Indonesian’s e-hailing regulation framework. Furthermore, the implications of the study have been discussed. For instance, the current state of the e-hailing industry is underregulated rather than unregulated. Policy makers should seek to improve existing regulation framework rather than starting new regulations from ground up to minimize the risk of overregulation that might eventually diminish the industry.
Highlights
General Objective The general objective of conducting this research is to analyze the commonalities and differences of Malaysian-Indonesian’s e-hailing framework in terms of the important aspects of regulatory measures
This research provides evidence for issues caused by unregulated services in the e-hailing industry;
The findings contribute to the study primarily comprising new e-hailing regulations creating more issues and frictions among the industry
Summary
General Objective The general objective of conducting this research is to analyze the commonalities and differences of Malaysian-Indonesian’s e-hailing framework in terms of the important aspects of regulatory measures. This research provides evidence for issues caused by unregulated services in the e-hailing industry; The Malaysian-Indonesian’s e-hailing regulation framework is analyzed based on Cortez’s (2014) important aspects of regulatory measures which are form and enforcement (Mutiarin, et al, 2019); The study highlights the commonalities and differences between Malaysian-Indonesian’s e-hailing regulation framework;
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