Abstract

Regenerate Post COVID-19 Tourism with Smart Tourism Application (Moh Poie Rembau - Let’s Go to Rembau) as the Next Cultural Tourism & Travel Destination in Malaysia

Highlights

  • The COVID-19 pandemic gave a huge impact on the tourism industry due to the travel restrictions it created

  • Profile of the Smart Tourism Application user (MPR) Table 2 shows the profile of respondents based on the survey

  • Smart Tourism Application (MPR) is believed to be an innovative movement in the tourism viewpoint. It has a modern or trendy pattern where most of the users depend on their smartphones to check on tourism-related information

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Summary

Introduction

The COVID-19 pandemic gave a huge impact on the tourism industry due to the travel restrictions it created. The tourism industry has been heavily affected by the spread of the coronavirus, as many countries have implemented travel bans to stop it from spreading. As a result of movement control orders, exit and entry into the country either in full (e.g. Australia, New Zealand, Philippines, Saudi Arabia) or in part (e.g. South Korea, United States, Canada) have greatly affected most economic sectors primarily the tourism sector. As of March 2020, Covid-19 has caused a total loss of almost RM10 billion to the country. The United Nations World Tourism Organization estimates that global growth is likely to increase by 58% to 78% by 2020, resulting in consumer losses of US $ 0.9-1.2 trillion. In the health tourism industry, Malaysia emerged as the No.. Data from the Malaysia Healthcare Travel Council (MHTC) shows that in 2019, 3.6% of the total number of tourists to Malaysia were for health purposes (Kefeli, 2020)

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