Abstract
Part I. Origins and Evolution: 1. What does the World Bank do and how does it do it? 2. The emerging critique Part II. The Search for Effectiveness: 3. Fifty years of bank reforms 4. The 1990s - reengineering the organization 5. Changing culture and changing people 6. Reforming the bank's assistance product 7. Changing the quality of development assistance 8. Financing the reorganization 9. Why did the reforms fail? Part III. Towards Real Reform: The Governance Agenda: 10. The governors and the directors 11. The leadership 12. Looking back and looking forward: what is to be done?
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