Abstract
The European Union (European Parliament) understands industry 4.0 as a term for an environment of fast transformations of production systems and products. The basic characteristic of the change in the methods of creating added value in the conditions of the fourth industrial revolution is digitalization. Digitalization changes people management in two stages. The first stage is the adaptation of systems to the integration of physical inputs into digital systems, and the second stage is the redefinition of values for the internal and external customer. The purpose of this paper is to examine the content of the first digitalization stage and its impact on the transformation of values of corporate people management in the second stage of digitalization. The study published in this paper points out the level of digitalization applied towards the internal and external customer. The research results verify relations in the portfolio of corporate value and prove their present implementation of digitalization and its and importance for the future sustainability of the business. The study confirmed the independence of the levels of corporate digitalization and companies’ value portfolios. Furthermore, the study proved the universal nature of corporate value orientation, irrespective of the size, business focus or performance of the people management system. Meaningfulness, communication and cooperation dominate in terms of importance for business sustainability. The results of the study in Slovakia support the opinions of published foreign research, which emphasize the importance of introducing technological innovations aimed at employees to a much greater extent.
Highlights
The development of industry is an integrated process between the man and the machine using its own complexity
The aim of this paper is to present a reflection on the implementation of technological innovations aimed at the internal and external customer into the re-definition of values of people management in companies, which are the result of individual stages of HR reaction to digitalization in 4.0 management systems
We examined the present and expected level of technological innovations of digitalization, aimed at the internal and the external customer
Summary
The development of industry is an integrated process between the man and the machine using its own complexity. The genesis of the evolution of the examination of a person in an organization began by separating the person from the production line, continued by focusing on his personality and needs, continued to develop by perceiving his aspirations and values later on, and today it is an important experience from work. Companies have to be attractive to the employees/applicants and they want to manage emotions, as customer/employee experience matters. Attractive people management systems consistently analyze values, which depend on the employees/applicants, the experience they came to acquire from the employment, and the experience they expect. The feeling of exceptionality is evoked by interest and focus on the individual specifics and expectations of the employee/customer
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