Abstract

Abstract Social networks use several user interaction techniques for enabling and soliciting user responses, such as posts, likes and comments. Some of these triggers may lead to posts or comments that a user may regret at a later stage. In this article, we investigate how users may be supported in reflecting upon their past activities, making use of an exploratory spatial hypertext tool. We discuss how we transform raw Facebook data dumps into a graph-based structure and reflect upon design decisions. First results provide insights in users motivations for using such a tool and confirm that the approach helps them in discovering past activities that they perceive as outdated or even embarrassing.

Highlights

  • Social networks and social media are widely spread

  • We finish the section with a comparison of user posting behavior with commenting behavior, observing that user comments are typically more spontaneous and prompted by various triggers than user posts

  • We presented the adaptation of a spatial hypertext tool, Mother, in order to allow users to explore their Facebook post and comment history

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Summary

Introduction

According to the Digital 2020 report, there are 2.5 billion active Facebook users, which makes Facebook the world’s most-used social platform, followed by YouTube with 2.0 billion users. Online communication and social networking follow different patterns than face-to-face conversations or phone calls. The absence of non-verbal and visual feedback and other factors is compensated for by netiquette (the rules of etiquette that apply when communicating over the Internet) and platform elements that shape the conversation. Platforms such as Facebook continuously apply smaller or bigger changes to their user interfaces and recommender algorithms; users adapt their behavior (or not) in response, which might be taken into account for further platform changes. The ‘care’ response – introduced during the COVID-19 pandemic2 – has become widely used as well, for various purposes

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