Reference Services in the Libraries of the Republic of Cameroon: Current State, Problems and Prospects

J. Zemengue

doi:10.20913/1815-3186-2021-3-45-50

Abstract

The reference services in Cameroonian libraries are lagging in the exercise of their activities. Thus, this study raises the problem of the organization and functioning of reference services in the libraries of Cameroon. The purpose of the research is to provide an updated view of research issues in reference services in the libraries of the Republic of Cameroon. It outlines the definition of the notion «reference service»; opens his essence, characteristics, and content; reveals the current state of reference services for Cameroonian libraries and the main factors influencing the activities of reference services in libraries of Cameroon. The research defines the attributes of a reference librarian and proposes and defines several ways and trends for the future improvement of reference services in the libraries of Cameroon. As part of the research conducted, the following methods were used: observation and interviews carried out in Cameroon libraries. The results of this study would, no doubt, be of great benefit to all libraries in Cameroon and should ideally be completed by the Cameroonian reference services.

Highlights

IntroductionReference services, selecting the right reference source, its type, where and how it can be found, and
Reference services, selecting the right reference source, its type, where and how it can be found, andOne of the aspect of bibliography is information reference sources available via the Web.provision and dissemination that deals with the effec-The function of libraries is three-fold
Results show that reference services in libraries in Cameroon are lagging in their development

Summary

Introduction

Reference services, selecting the right reference source, its type, where and how it can be found, and. It is expected cannot be given to users on loan These informa- that libraries answer these reference queries/question resources include encyclopedias, diographies, tions asked by users. Ezama (2011), bibliographic verification is the electricity, a formula for Sulphuric acid, the density use of bibliographic tools for purpose of verifying of gold, etc Answers to these types of questions can the correctness and completeness of the user inforbe found from reference books placed on the mation. Not a single library ensure he provides answers to the above-mentioned or information center can boast about having in its reference queries He must know what is available in collection all the resources that can be demanded his stock and what his users want. The following are the reference services provided loan and document delivery services, periodical artiin the libraries

Information Services

Computerized Reference Sources

Conclusion