Abstract
Task-guidance systems are unsensored, computer-based systems that remind a user of the actions required to complete a task. These systems have various forms, including electronic procedures. Over-reliance, which has been documented as an issue with automation and decision-aiding systems, may also be a problem for task-guidance systems, despite their passive nature. This paper describes task-guidance systems and over-reliance on task-guidance systems as background, and then provides the results of a study into reducing this over-reliance on task guidance systems and thereby improving performance.
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More From: Proceedings of the Human Factors and Ergonomics Society Annual Meeting
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