Abstract
This study evaluated the waste bin set of DLSU with respect to the waste separation performance of the users, through naturalistic observation and needs analysis. These show that there was a 62.29% error in waste separation and was mainly caused by difficulties in using the waste bin, lack of knowledge in waste sorting, inconvenience when sorting, and confusion brought about by mixed waste. It was aimed to improve the waste bin set by modifying its label & form to improve waste separation. HOQ1 was used to specifically identify the user needs, and the corresponding technical requirements of the attributes of the waste bin. The initial design was generated through the use of HOQ2, Concept Selection, and Detailed Design Process. Succeeding designs were generated through iterations derived from empirical data and user-on-site interviews from the naturalistic observation in prototype testing. Appropriate adjustments were applied until the target percent error in waste sorting was achieved.
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