REDEFINING SKILL-SET IN THE ERA OF DIGITIZATION - A CONCEPTUAL STUDY

Abstract

In today‟s world, it is imperative to ensure that society, regions, countries, economies, and humans at large adapt to the new age of existence. The year 2020 has demonstrated this very distinctively due to the “new normal” way. In 2020, we have consumed more information by way of digital data and video in-home, in-hand, and on-demand. Information and Communication Technology (ICT) has contributed in a large way to making this rapid change. The first step to ensure this digital transformation is to digitize the data. This Digitization (“digitize” the data) process has encompassed the entire business ecosystem, and thereby investing in Digitization and implementing it correctly within the organization has become a need of the hour. This transformation can be a critical proposition since organizations look for specialized skill-set within their workforce to achieve their business objectives and to increase business value. Sourcing people with a specific skill-set can be a considerable challenge for an organization. Digitization will bring growth to the business but requires support from individuals with the appropriate skill set. This study will focus on the importance of the new skill-sets that will shape the Digitization within an organization and how the correct type of skill-set will be the key to success. The study of redefining skill-set in the era of digitation will also throw light on how it will impact organizational performance and how it will mutually benefit both the organization and its people.