Abstract

Background: This article is part of a doctoral research study that, amongst others, assessed e-records readiness and examined the current records management practices in labour organisations in Botswana.Objective: The main objective of the study was to examine records management practices in labour organisations in Botswana.Methods: A quantitative paradigm largely guided this study. The researchers used a survey research strategy. Methodological triangulation of both quantitative and qualitative data collection methods complemented the strategy. The researchers surveyed all of the 50 registered labour organisations in Botswana. Of these, 45 responded. This is a response rate of 90%. The researchers obtained their data through structured questionnaires, semi-structured interviews, document reviews and observations.Results: The study showed that labour organisations in Botswana had some form of records management function. However, the management of both paper-based and electronic records was not satisfactory and fell short of the best-recognised records management standards and practices.Conclusion: Although the researchers limited the study to labour organisations, it sheds light on the challenges of managing records that most organisations in Botswana face. Its results provide useful strategic recommendations to promote effective records management in labour organisations in Botswana and elsewhere in Africa.

Highlights

  • All organisations create records to support, and provide evidence of, their transactions

  • The findings show that the Botswana National Archives and Records Services (BNARS) Act of 1978 was amended in 2007 in order to strengthen work on current or active records, including electronic records

  • Shepherd and Yeo (2003:42) assert that trade unions have power cultures, a close analysis of the organisational culture of most labour organisations in the present study showed that most of them had a mixture of power and role cultures

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Summary

Methods

A quantitative paradigm largely guided this study. The researchers used a survey research strategy. Methodological triangulation of both quantitative and qualitative data collection methods complemented the strategy. The researchers surveyed all of the 50 registered labour organisations in Botswana. The researchers obtained their data through structured questionnaires, semi-structured interviews, document reviews and observations

Results
Conclusion
Introduction
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Findings and discussion
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