Abstract
Conflict between patients, parents and health professionals can be upsetting, damaging to patient care and have long-lasting impact on relationships between a treating team and the family of a sick baby, child or young person. The Evelina Resolution Project, a three year pilot project at the Evelina London Children's Hospital, has been designed to train health professionals at all levels to recognize the triggers and warning signs of conflict and learn skills and strategies to help de-escalate and resolve it. The aim of this project has been to test whether this approach increases the chance of resolving potentially serious breakdowns in communication between families and health professionals.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
