Receptivity analysis of TPM among internal customers

Abstract

Total Productive Maintenance (TPM) is a well-proven methodology for optimising the maintenance quality in the current industrial scenario. TPM being a company-wide activity demands total participation of all employees for its success. During the implementation stage, it has to face thorns of resistance to change. The influence of the cultural background of employees and the various organisational factors prevailing in the company play a vulnerable role in the implementation of TPM. This shows the necessity to have a receptivity analysis of TPM among the internal customers. TPM, being a Japanese concept, will have a lot of constraints while being implemented in an Indian industrial environment. Therefore during the implementation stage, a lot of modification has to be done on it. In a nutshell, this paper deals with the results of the receptivity analysis to TPM carried out in an Indian tyre manufacturing company.