Reassignments of common-use check-in counters following airport incidents

Abstract

The aim in this research is to develop a model that will assist in the reassignment of flights to common-use check-in counters following airport incidents. The model is formulated as a zero-one integer program. To develop a solution method that will efficiently solve the large problems that occur in the real world, we employ a decomposition technique, where a series of two relaxations of the original model are solved repeatedly. Numerical tests are performed based on a hypothetical incident that is mainly based on data from a Taiwan airport. The obtained results show that the model and the solution method could be useful for the airport authority in actual operations.