Abstract
This study contributes to the promotion of healthcare information integration and readiness assessment of the factors impacted by quality improvement in hospital performance, which is beneficial for developing the healthcare industry because errors or integrated information can significantly affect the safety of patients and their confidence in the healthcare system. This research method is proposed to identify and confirm capability factors after readiness assessment with empirical testing, and the data were collected from hospitals in Thailand. An analytic network process was used as a tool for calculating and testing the readiness assessment of the integrated information results. The results show factor improvement of information integration and effects on the performance of hospitals in the healthcare industry. Three capability factors were found to have a significant impact on information integration and hospital performance. The model analysis suggests that the identified capability factors (organizational, group and individual) should be improved with regard to information integration, which is used to evaluate performance in the healthcare industry, and this risk assessment may be useful in other relevant industries.
Highlights
In the healthcare industry, information has a significant influence on service efficiency, physician decisionmaking and human health.[1]
The question asked with respect to goal, for example, is what organization capability influences trust more than other internal factors with regard to information integration? Answers to questions of this sort are obtained from pairwise comparisons for all capabilities and information integration
analytical network process (ANP) computation weight-valued scores for each factor have high and pass criteria that mean the case study has a given importance with information integration and shows self-assessment that agrees with the model
Summary
Information has a significant influence on service efficiency, physician decisionmaking and human health.[1] The information of selfmedication consumer’s behaviour is not come from medical diagnosis and is not imposed by physicians.[2] Good information integration are required for providing effective patient services. The healthcare industry should have the best information management because information has a grave impact on physician services. Information flows in the healthcare industry occur for the production of medicine and the manufacturing of medical supplies for hospitals, and they help organizations provide the right patient services. Assessment of the effectiveness of maintenance design and drug production data analysis can increase the performance of pharmaceutical production line.[3] Specific
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