Abstract
Public Over the years, the efficiency and effectiveness of Nigeria’s public sector has been a subject of debate. However, in recent time, the organizational performance and service delivery of National Agency for Food, Drug Administration and Control (NAFDAC) have been a success story. Within the framework of New Public Management (NPM) theory, the study investigates the secrete behind the degree of success achieved by NAFDAC with the aim of recommending such to other public sector organizations in Nigeria which has over the year’s demonstrated lack of zeal for service delivery. The study relied heavily on primary and secondary data. Yamani’s formula for sample size determination was used to select a sample of 133 employees from NAFDAC Lagos office out of a total of 200. Weighted mean and chi-square statistical tools was used to determine the independence or otherwise of the variables under investigation. It is the position of the study that NPM has enhanced NAFDAC’s performance and service delivery. It concludes that since the traditional public administration theories has failed to deliver the much needed public goods and services, it is therefore imperative to reinvent Nigeria’s public sector in line with (NPM) international best practices so as to reposition the Nigerian public sector for the challenges of a modern and rapidly changing world. However, while change is desirable, we feel there is need to exercise caution on account of the peculiar nature and character of the Nigerian state and society. Reinventing the country’s public sector should progress slowly and wisely.
Highlights
Public administration is a feature of all nations practiced at central, intermediate and local levels
The overall aim of the study is to examine the effect of new public management (NPM) model on employees’ job performance and service delivery in the Nigerian public sector organizations with specific reference to National Agency for Food, Drug Administration and Control (NAFDAC)
This is confirmed by the test of the two hypotheses that indicates that there is a significant relationship between the application of New Public Management (NPM) model and organizational performance in NAFDAC
Summary
Public administration is a feature of all nations practiced at central, intermediate and local levels. Whether the chief executive of a government is president, prime minister, an emperor, king, duke governor or mayor, that government functions within the context of public administration. The first true bureaucracies arose in response to the need to regulate water in the great river valleys, those of the Nile, Tigris and Euphrates. If these water sources supplied the lifeblood of the civilizations they nurtured, those who monitored their flow and supervised their distribution into complex irrigation systems constitute the lifeblood of the government. We think of modernization primarily in terms of efficient and effective response to changing needs and circumstances
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