Abstract
The interesting idea of a Smart City can be realized by developing conventional things into more effective and efficient innovations with the Internet of Things (IoT). Parking is one of the most crucial needs in the most city in Indonesia. The large number of vehicles, inefficient parking systems, and about existing parking system in Indonesia. This research aims to redesign an ergonomic, modern and solution parking system to effectively reduce parking problems in Indonesia. VOC was obtained through a questionnaire distributed to parking lot users at FTI UII and Pakuwon Mall to determine consumer needs as an initial database for data processing using the QFD and HOQ methods. Then Usability testing was carried out on the UI prototype of the proposed parking application which had been designed as material for evaluating and developing a parking system based on 3 ISO attributes. Next, the results of the iteration based on the previous method are repeated to achieve optimal product design through an ergonomic participatory FGD approach with stake holders and ergonomic experts. The final iteration results were agreed as a proposed parking system to answer the problems and challenges of the Smart City concept.
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