Abstract
In many areas of the world, critical care providers caring for COVID-19 patients lacked specific knowledge and were exposed to the abundance of new and unfiltered information. With support from the World Health Organization, we created a multimodal tele-education intervention to rapidly share critical care knowledge related to COVID-19 targeting providers in a region of Southeastern Europe. We delivered 60-minute weekly interactive tele-education sessions over YouTube™ between March and May 2020, supplemented by a dedicated webpage. The intervention was reinforced using a secure social media platform (Viber™) providing continuous rapid knowledge exchange among faculty and learners. A high level of engagement was observed with over 2,000 clinicians participating and actively interacting over a six-week period. Surveyed participants were highly satisfied with the intervention. Tele-education interventions using social media platforms are feasible, low-cost, and effective methods to share knowledge during the COVID-19 pandemic.
Highlights
On January 30, 2020, the World Health Organization (WHO) officially declared the COVID-19 pandemic
Each education session included expert intensivists from Mayo Clinic in Rochester, Minnesota (OG), and Jacksonville, Florida (EF), who are both proficient in the local languages (Bosnian-Croatian-Serbian) and served as educators, in collaboration with experts from across Southeastern Europe in different subspecialties at a time that was convenient for all parties
Six COVID-19 tele-education sessions were conducted on ZoomTM and broadcasted on YouTubeTM between March 24th and April 27th, 2020
Summary
The aim of this study was to evaluate the feasibility and reach of this intervention, as well as participants’ engagement and satisfaction
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