Abstract

Recommender systems have become an indispensable engine for online applications, which can help users locate the items they need among numerous other candidate items. Despite the success of general models, sequential recommender systems based on sequential patterns have garnered attention, especially in e-commerce, because customers do not necessarily purchase the same items over time. Markov chains and neural networks are the most adopted models in previous studies, but few integrated user sequential order information and user numeric rating feedback. To simultaneously capture the time-aware demands and time-invariant interests of e-commerce customers, this study proposes a unique heterogeneous graph structure to model sequential buying order and rating feedback and develops a query-based recommendation approach to predict future purchase behavior. Experiments on four different datasets show that the approach demonstrates improved performance for different metrics.

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