Abstract
The aim of this work is twofold: first, to identify those Spanish public university libraries that have been the best at efficiently managing their personnel between 2008 and 2012, and can therefore be considered a reference in the area of efficiency improvement. Secondly, to look at the differences in the way personnel is organized between the most and the least efficient libraries. Efficiency was calculated using a Data Envelopment Analysis (DEA). In addition, the method used to rank the most efficient libraries consisted of counting the number of reference units, calculating the super-efficiency scores, and applying a cross-evaluation method. On the whole, the libraries analysed show a high global and pure technical efficiency. Of the most efficient libraries, there are two that are at the top of the ranking in each of the years studied. Personnel organization in these two libraries is different from that of the two least efficient centres in the study.
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