Abstract

Some strategies support business activities implemented to achieve business goals. PT Bank Syariah Mandiri (BSM) is a corporate banking activity with the principles of Islamic banking which has a network of 764 offices by the end of 2012. One of the company's strategy is to apply information technology become a basic necessity in doing any transactions, especially in the business world. Monitoring is an important component in controlling the execution of a program or business that is running, but the implementation of monitoring becomes problematic when the systems are used not integrated thus causing difficulties for the branch office or headquarters in the conduct of business communication. It also takes a long time to work in a central office employee position KLG monitoring, training lien and lien monitoring infrastructure needs. In addition, the captured data is difficult to control because it is stored in several places gave rise to problems in data integrity. Some of the problems outlined so that the monitoring system support lien be an alternative in achieving the focus of the monitoring , which reach levels between headquarters and branch offices and branch offices. System development method used is Object Oriented Analysis and Design with Model Rapid Application Development (RAD). The design of the system is done with the notation Unified Modeling Language (UML). Phase coding system is done using PHP and MySQL. The result of this research is a system that can monitor the parameters of supporting the implementation of the pawn business at pawn service counters scattered branches and sub-branches of BSM. Keywords: BSM, Monitoring, Busines Support, Object Oriented Analysis Design, Rapid Application Development, Unified Modeling Language

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