Abstract

Infineon has identified a need for engineers, account managers, and customers to rapidly obtain product information. This problem is traditionally addressed with retrieval-augmented generation (RAG) chatbots, but in this study, I evaluated the use of the newly popularized RAG-Fusion method. RAG-Fusion combines RAG and reciprocal rank fusion (RRF) by generating multiple queries, reranking them with reciprocal scores and fusing the documents and scores. Through manually evaluating answers on accuracy, relevance, and comprehensiveness, I found that RAG-Fusion was able to provide accurate and comprehensive answers due to the generated queries contextualizing the original query from various perspectives. However, some answers strayed off topic when the generated queries' relevance to the original query is insufficient. This research marks significant progress in artificial intelligence (AI) and natural language processing (NLP) applications and demonstrates transformations in a global and multiindustry context.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call