Radiographers' perception of patient safety culture in radiology

Abstract

IntroductionRadiographers play a central role in patient safety because of their knowledge of and responsibilities in relation to the imaging process. To maintain safe care, the workplace must create a safety culture that enables sustainable safety work. AimThis study aims to describe radiographers' perceptions of the patient safety culture in radiology units in Sweden. MethodsThe Swedish Hospital Survey of Patients' Safety Culture (S-HSOPSC) was used to gather descriptive data from 171 Swedish registered radiographers working in five radiology clinics distributed across 15 units. Fifty-one questionnaire items and one open-ended question were analysed, comprising perceptions of the overall safety grade, the frequency of number of reported risks and events, and 14 composites regarding patient safety dimensions. ResultsThe radiographers' concerns surrounding the patient safety culture in their workplaces related to weaknesses regarding the safety dimensions “Staffing”, “Frequency of error reporting”, “Organizational learning – continuous improvement” and “Executive management support for patient safety”. They perceived “Teamwork within the unit” to be a strength. ConclusionDespite some weaknesses in the patient safety culture, the radiographers perceived that the overall patient safety level was good, in part because of their ability to spot risks in time. The executive management, however, needed to improve their feedback on safety measures; and another reason for some weaknesses in the patient safety culture could be staffing issues such as lack of time for meetings for continuous improvement. Managers and leaders have a great responsibility to establish a patient safety culture through support and good leadership. Implications for practiceAn understanding of what creates a safety culture is important to prevent patient safety incidents.