Abstract

As Kelut volcano renew rumblings in the end of 2007, the Indonesian authorities decided to evacuate the threatened populations. Whereas the crisis management plans seem to be strategic, many people refused to evacuate. The lack of communication between the authorities and the threatened populations is the main issue of this crisis management failure : people did not feel protected, but constrained by the police and the army. That's why many of them preferred to hide and to stay in the village, even though a great eruption would happen. Population 's vulnerability can thus be increased by such a crisis management, very strategic but so far from the daily life and the habits of this population. This case study is another example showing that the issue of vulnerability cannot be resolved only by a strategic crisis management.

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