Abstract
The study engages the survey approach to examine the user expectations at the University of Delhi. Through a structured questionnaire supplemented with a short interview, the data collected seek to understand the perceptions and expectations of the students for the implementation of quick response (QR) code in the Delhi University Library System (DULS). The findings of the study reveal that in the growing atmosphere of mobile devices in universities, it is time for libraries to make best use of QR code technology in their libraries by leveraging it in many library operations as discussed in this paper and later sensitise the patrons for its effective use in the retrieval of information. One more purpose of this study is to highlight the pros and cons of QR code technology in library settings. The findings of the study will certainly help the DULS, University of Delhi for effective use of QR codes for marketing its sources and services.
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