Abstract

Abstract: In order to receive the requested service, which may be processed or supplied one at a time, consumers or people frequently queue up. Bank ATMS wouldn’t lose clients as a result of lengthy queue waits. When we apply M/M/S model (i.e., MULTI SERVER QUEUING MODEL) we can reduce the waiting time in queue line. To implement this method the bank should places two ATM in each branch. This essay demonstrates how this issue was resolved using the queuing theory. Getting the data from a city’s bank ATM. Next we determine the frequency of arrival, level of service, rate of utilization, and duration of waiting queue as well as the typical clientele.

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