Abstract

AbstractGroup Decision and Negotiation Support Systems need to provide support for different types of communication activities. The purpose of this study is to identify and test cross-linguistic measures for recognition of communication activities in order to provide support for various forms of group decision and negotiation support systems, including e-negotiation support systems. The study uses quantitative cross-activity and cross-linguistic analysis in order to test if complex linguistic measures, such as caution, liveliness, and stereotypicality, can be used to recognize spoken language negotiation activity and style. The data indicate that automated linguistic analysis is a useful tool for recognition of activity type in spontaneous speech and that the activity factor influences the interaction in a more profound way than the language factor or the national culture factor.KeywordsNegotiationActivityQuantitative measureSpeechCorpus linguistics

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