Quantifying price-driven wireless substitution in telephony

Abstract

For the better part of a decade, a non-trivial and steadily increasing share of households in the United States has come to rely exclusively on wireless technology for their voice communications needs. Aggregate data show clearly (1) that the share of wireless-only households has risen steadily in recent years; while (2) the price of wireless service has fallen substantially relative to traditional landline service. The aggregate data are therefore consistent with the hypothesis that wireless/wireline cross-price elasticities are positive and economically significant. However, econometric corroboration of this conjecture has proven elusive in the existing empirical literature, which has relied on datasets compiled at the turn of the millennium, when wireless substitution was very limited. Partly in response to this dearth of econometric evidence, regulators and competition authorities in the US have generally been reluctant to conclude that wireless voice service represents a meaningful economic substitute for traditional wireline telephony. In the absence of reliable econometric estimates, even the sign of the relevant cross-price elasticities is an open question: The majority of US households maintain both a landline and at least one wireless connection, so it is unclear, ex ante, whether the two services are substitutes or complements. Thus, it is critical to identify consumer behavior at the margin. Using state-level panel data from a relatively recent time period (2001–2007), this study develops and estimates a demand system that permits evaluation of the own-price, cross-price, and income elasticities of demand for wireless and wireline telephony in the United States. A one percent decrease in the price of wireless service is estimated to decrease the demand for fixed-line service by approximately 1.2–1.3%, and the parameter estimates imply that the Slutsky symmetry holds for the demand system. These results substantially exceed prior econometric estimates from the existing empirical literature, and provide evidence that wireless voice service has evolved into a strong economic substitute for traditional landline service. The parameter estimates from the demand system suggest that roughly two thirds of observed landline attrition in the United States over the sample period is attributable to the observed decline in the relative price of wireless service.