Abstract
This study tries to assess the quality of service of a basic motorway section based on the driver's perception, which is one of the noticeable concerns in the discussion on the quality of service. A field driving survey in a rural motorway section is conducted, in order to collect data on driver's degree of satisfaction under various traffic flow conditions. It is fuither analyzed how these measured values of degree of driver's satisfaction relate to the traffic flow conditions and driving behaviors, and the interrelationship among them is quantitatively described. In addition, setting the level of service based on the average satisfaction degree was tried and was compared with the conventional ones. The result suggests that the traffic condition in motorways, which is assumed in the current Japanese planning procedure, may hardly satisfy the drivers.
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