Quantification of the degree of preference for different tissue products based on a hand-felt tissue test panel

Abstract

In this study, we successfully established a quantification model to determine the preference (PF) for different tissue products based on the results of a hand-felt tissue testing panel. The panel ascertained that products designed with four-ply tissues provided higher total tensile strength (TTS) and hand-felt surface softness (HSS) than did those of the three-ply, two-ply, and single-ply products. When practically tested with a tissue softness analyzer (TSA), the four-ply tissue product had a softness (TSA-HF) advantage; however, in human panel tests, more than half of the participants could not be sure of the hand-felt bulk softness (HBS) of the four-ply tissue product. This was mainly because when using the four-ply tissue, the hand-held test pad gave an overall perception distinctly different from those of the hand-held two- or three-ply products, which also differed from the flattened state of test pieces used in the instrumental softness tests. Users could distinctly feel that a product was safer (better TTS) and more comfortable (higher hand-held surface softness). Thus, the four-ply tissue product was accorded a higher preference.