Quand dire, c’est soigner

Abstract

The discourse in the care relationship bridges the gap between the human relationship and a course of care, allowing patients to accept it and sometimes to take on the hardship. This discourse allows technical exchanges between doctors, caregivers, and patient. If the conditions for a deep listening and reciprocal empathy are present, discourse is the booster allowing the construction of a human relationship, which keeps and improved the professional framework. This construction is not always done, often because of the institutional operating conditions. Communication on care, limited to interactions between people, replaces then a human relationship that has failed to presentified itself. To build the relationship in care, caregivers and patients can only rely here on their openness to human people, their theoretical humility and respectful of others, as well as the crucible of common knowledge supported by the institutional environment and the scientific framework. The discourse of caregivers and patient aims to homogenize their representations of the disease and to cultivate mutual trust in order to build a relationship in care lasting over time and for both, memorizing key moments on the emotional or the cognitive level during the care circuit. It develops and allows to share their common memories.