Abstract
This study is designed to examine the relationship between the quality of work life (QWL), employees’ job involvement and affective commitment among the employees of the public and private sector organizations in Malaysia. A total of 334 middle management level employees were selected to participate in this study. QWL was measured with five dimensions which are ‘fair and appropriate salary’, ‘working conditions’, ‘capacities at work’, ‘opportunities at work’ and ‘organization climate’. The intervening and dependent variables are job involvement and affective commitment respectively. The results indicated that working conditions, opportunities at work and climate organization had a relatively higher impact on ‘job involvement’ and ‘affective commitment’. Findings of this study contributed to the knowledge and understanding of the effect of the selected factors, which leads to better understanding among the practice for both public and private organizations in Malaysia towards attainment of a superior level of efficiency to thrive in an ever competitive business world.
Highlights
In today’s world of business, it is unavoidable for organizations to be free from various forms of malice and competition
The study is conducted based on 5 dimensions of Quality of Work Life (QWL) pertaining to Job Involvement and Affective Commitment which will be moderated by age and the working experience of the employee” .This research will act as a platform for organizations to recognize the extent of their employees’ job involvement and affective commitment through the practices of quality of work life
Recent research included the perspective of employees and the fulfilment of their needs and with that, Sirgy et al (2001) and Lee, Singhapakdi and Sirgy (2007) describe QWL as “a construct which deals with the wellbeing of employees” and defines it as “employee satisfaction with a variety of needs through resources, activities, and outcomes stemming from participation in the workplace”
Summary
In today’s world of business, it is unavoidable for organizations to be free from various forms of malice and competition. The former relatively more customer and human touch oriented Both sectors are highly concerned with the employee’s involvement and commitment to the organization in order to ensure the organization is operating and managing effectively. To address this issue, quality of work life (QWL) needs to be a focal discussion point. The study is conducted based on 5 dimensions of QWL pertaining to Job Involvement and Affective Commitment which will be moderated by age and the working experience of the employee” .This research will act as a platform for organizations to recognize the extent of their employees’ job involvement and affective commitment through the practices of quality of work life
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