Abstract
At present modern banking services, particularly fee-based services, is an unavoidable part of the banking business ensuring a significant income for banks with little capital outlay. It is accomplished through the efficient use of manpower within a bank. They are now being considered in the performance evaluation of bank branch managers in the private sector. A study carried out to determine effect of including fee-based modern banking services in the performance target on the quality of work life of private sector bank branch managers in Kerala. It should be noted that the modern fee-based services targets have a significant impact on their satisfaction, commitment, and productivity. This study investigates the effect of modern banking services on the quality of work life of bank employees in Kerala's private sector and to identify the quality of work life factors most influenced by the inclusion of fee-based banking services in the targeted performance.
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