Abstract

Transportation electrification is pivotal for achieving energy security and emission reduction goals. Electric vehicles (EVs) are at the forefront of this transition, driving the development of new EV technologies and infrastructure. As this trend gains momentum, it becomes essential to enhance the quality of service (QoS) of EVs to encourage their widespread adoption. This paper has been structured with two primary aims to effectively address the above timely technological needs. Firstly, it comprehensively reviews the various QoS factors that influence EVs’ performance and the user experience. Delving into these factors provides valuable insights into how the QoS can be improved, thereby fostering the increased use of EVs on our roads. In addition to the QoS, this paper also explores recent advancements in communication technologies vital for facilitating in-formation exchanges between EVs and charging stations. Efficient communication systems are crucial for optimizing EV operations and enhancing user experiences. This paper presents expert-level technical details in an easily understandable manner, making it a valuable resource for researchers dedicated to improving the QoS of EV communication systems, who are tirelessly working towards a cleaner, more efficient future in transportation. It consolidates the current knowledge in the field and presents the latest discoveries and developments, offering practical insights for enhancing the QoS in electric transportation. A QoS parameter reference map, a detailed classification of QoS parameters, and a classification of EV communication technology references are some of the key contributions of this review paper. In doing so, this paper contributes to the broader objectives of promoting transportation electrification, enhancing energy security, and reducing emissions.

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