Abstract
The objective of this research is to identify and analyze The Effect of “One Stop Service”Quality Toward Applicant’s Satisfaction in Making Republic of Indonesia’s Travel Documents and Its Effect Toward The Image of Tasikmalaya Immigration Office – Class Two Institution. The data collection was obtained through questionnaire and literature. The population in this research was Passport Applicants who applied in Tasikmalaya Immigration Office – Class Two. The samples were determined based on 100 passport applicants. Metodology used was path analysis. In partially and simultanously, the result of research shows that “One Stop Service” has impact toward applicant’s satisfaction in making The Republic of Indonesia’s travel documents, and also has impact toward the impression of Tasikmalaya Immigration Office – Class Two.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: Bisman (Bisnis dan Manajemen): The Journal of Business and Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
